CIAO, I'M

Filippo Gandolfi

Test & Delivery Manager & Robotics and Biomedical Engineer

I'm an engineer and Test & Delivery Manager, currently working for Concept Quality UK Reply. I lead testing initiatives and teams across retail, automotive, travel and banking โ€” building automation frameworks, defining test strategies, and coordinating delivery across technical and business stakeholders. I'm comfortable at every altitude: aligning with stakeholders on priorities, coordinating testers day to day, and diving into the technical detail when the situation calls for it.

I studied Biomedical Engineering and then Robotic Engineering while working as a marketing manager, because I've always found it essential to know as much as possible about the world of work. I have big ambitions โ€” I'm a dreamer but down-to-earth, and I know I have to work hard and make mistakes to reach my goals.

Ah, I was forgetting: I'm also a good goalkeeper.

Work experience

2021 โ€” todayfull time

Manager ยท Reply โ€” Concept Quality UK

Leading testing initiatives and teams across retail, automotive, travel and banking clients: building automation frameworks, defining test strategies and coordinating delivery across technical and business stakeholders. Managing international programmes for functional, UI/UX and performance validation, coordinating testers day to day, and driving new approaches integrating AI, ML and Computer Vision into our test automation stack.

Test & Delivery ManagementTest AutomationQAStakeholder ManagementAI/ML Research

2015 โ€” 2020part time

Associate Marketing Manager ยท Syntonia SpA โ€” Arval partner

Managed the website, social media and all local marketing (digital and physical) for a long-term automotive rental company, liaising with digital agencies and the marketing office of the multinational we represented (Arval Lease Italia).

Adobe SuiteWordPressFinal Cut

Projects

Test & Delivery Management 2023 โ€” today

Costco International

Leading test automation for the mobile domain: maintaining and enhancing the Reply framework across Android, iOS and WeChat โ€” 150+ scripts per country, 11 countries, 5 environments. Designed a new performance UI testing framework measuring end-to-end screen transition times.

JavaAppiumOpenCVCucumber

easyJet holidays โ€” Contact Centre

Test Manager for a cloud-native Amazon Connect solution for the Holiday Operations Centre: test strategy, stakeholder alignment and the full testing lifecycle, with automation covering Lambda behaviours, API contracts and end-to-end agent workflows.

Amazon ConnectAWS LambdaREST/JSON

R&D at Reply โ€” Concept Quality UK 2021 โ€” today

Generative AI platform for test automation

Leading design and development of an AI-driven end-to-end test automation platform with AI agents (Designer, Healer, Analyst, Coder) covering functional, UI, API and microservices testing. Defining product vision and coordinating cross-functional teams.

AI AgentsGenerative AITest Automation

uFactory Swift Pro Arm (Ferrari)

A 3-DOF robotic arm performing real touch actions on touchscreens and keyboards, driven via Python SDK and ROS.

PythonROS

Autonomous Driving AI POC

Proof-of-concept on TurtleBot3 Waffle with AI visual algorithms, alongside the University of Toronto's Self-Driving Cars Specialization.

PythonROSAI

Test automation: PM & Senior TA Engineer 2022 โ€” 2023

University of Surrey

New automation framework for APIs and Azure Logic Apps, with full CI/CD traceability from user stories to tests and defects.

Azure DevOpsLogic AppsAPI Testing

Domino's Pizza

Led the test automation workstream during backend migration: refactored the Cypress regression suite, introduced API-level checks and WireMock service stubbing.

CypressJavaScriptWireMock

Monsoon & Accessorize

PM for a no-regression suite over monsoon.co.uk and accessorize.uk using Computer Vision to lower maintenance โ€” ~300 use cases across 3 countries.

CucumberSeleniumAppiumVisual Framework

GP Recycling & Vorwerk

Led TA for a paper distribution platform (~600 TOSCA test cases) and supported the architecture validating a global e-commerce platform, migrating from Waterfall/TOSCA to Agile/Selenium with an international team.

TOSCASeleniumJira

Visual & AI test engineering 2021 โ€” 2022

Ferrari performance testing

Visual framework (OpenCV, Python, Flask) capturing and analysing the Roma infotainment's screens via external cameras โ€” KNN architecture synchronised with CAN messages, touchscreen performance at 60/240 fps.

OpenCVPythonFlaskCAN

Stellantis infotainment & network testing

Tests and CANalyzer simulations on real benches for TBM ECU functionality (FOTA/AOTA, remote diagnostics, ASSIST/SOS, in-vehicle Alexa), extending the visual framework with Cucumber, Selenium and Appium.

CAN/CAPLJavaSeleniumAppium

AI for Intesa Sanpaolo

Graph Neural Networks selecting the most relevant use cases per no-regression run, NLP sentiment analysis, and KNN-based smoke test selection. Adapted the Visual Framework to the whole device farm with a Java/Cucumber architecture testers can use without deep framework knowledge.

PythonGNNNLPJava

Banca Mediolanum surveys

Python architecture automating a customer profiling survey: reading Excel results, cross-checking via API, and generating the most relevant combinations across 40 questions.

PythonAPI

Education

2018 โ€” 2020110/110

Master's Degree in Robotics Engineering ยท DIBRIS โ€” University of Genoa

International EU-supported course in advanced and intelligent robotics: mathematical modeling, control engineering, computer engineering, mechanical design. Thesis: an immersive, open-source, wheelchair-accessible driving simulator for people with Spinal Cord Injury, built on CARLA with Unreal Engine and Python, in collaboration with the University of Southern Denmark and the Spinal Unit at Pietra Ligure Hospital.

2014 โ€” 2018

Bachelor's Degree in Biomedical Engineering ยท DIBRIS โ€” University of Genoa

Engineering foundations plus medical field basics: electronics, computer science, telecommunications, automatic controls and bio-engineering.

2021

Self-Driving Cars Specialization ยท University of Toronto โ€” Coursera

Architecture and components of a self-driving car software stack, with hands-on work in CARLA and Python.

Everything else

Languages

  • Italian โ€” native
  • English โ€” upper-intermediate (B2)

Curling timer

Joined the curling world as a Timer in 2025 at the University Winter Games in Turin โ€” then in 2026 as official timekeeper at the Milano-Cortina Olympic Games!

read the story โ†’

On stage

Between 2016 and 2021 I was a Scientific Animator at the "Festival della Scienza" in Genoa โ€” which taught me how to explain science to a live audience without putting them to sleep.

Between the posts

Fanatic of technology and all electronic devices. Football since childhood: former Pro-Team, now defending amateur-league goals with pride.